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Reset Password

This describes the reset or forgotten password process

Josh Lewis avatar
Written by Josh Lewis
Updated over 5 years ago
  • To reset your password, first navigate to the standard login page by visiting your normal SOMA web URL.

  • You should see a button beneath login entitled Forgot Password? - click this

  • The page will adjust slightly, displaying fields to enter your username and then enter it a second time for confirmation. Do this now and then press SUBMIT.

  • Now, check that email address (including spam) for a link to reset your password. The email could take up to five minutes to deliver, but is typically less than two.

  • Clicking on the link will take you to another form which has fields for resetting and confirming the reset of your password.ย 

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