In 52.1, SOMA added value to the Dispatch and Solve applications. Also, a few platform issues were solved. Check out the videos below to find out and review the highlights of this release.
Please review the full release notes in the link below:
DISPATCH
Dispatch Alert - Call Type Is Displayed As Unknown For Shared Dispatch Call Alerts
Audience: Dispatchers
Multijurisdictional Dispatchers can create Call Types that set dispatch alerts, including the call type in the emails/ text messages notifications. This change is beneficial since, having access to the Call Type in the notifications, units in the field can have all the information needed to effectively and safely respond to calls.
Active Call - Allow Creating/Editing Shared Dispatch Feed Involvements Without Error
Audience: Dispatchers
As a Dispatcher, you can create or edit Location Information in a shared dispatch feed call in Active Calls. This change is helpful as you work in a multijurisdictional capacity, and both agencies can access the same call information to handle your calls better.
SOLVE
Allow Updating Task Status Without Having Access To Task Statuses Admin
Audience: Investigators/System Users
As an Investigator/System User, now you can add/update task statuses for your cases in SOLVE, even though you don’t have Admin permissions. This change is beneficial, so you can label your cases’ tasks statuses to manage your cases ‘ progress more effectively.
Due Date And Estimate Are Not Updating If Changed From My Tasks
Audience: Investigators/System Users
As an Investigator and System User, you can update case task information in the My Tasks Module under the Case Task dialog box, such as the due date and estimated hours. When you make those updates/changes in the Case Task dialog box, the updated information will be reflected in the Tasks Assigned to Me list. This update will help you to prioritize your work in a faster manner.
Actions At The Bottom Of The Case Drawer Get Cut Off With No Scroll List
Audience: Investigators/System Users
As an Investigator/System User, you can complete your cases more efficiently, even using a smaller screen size. This upgrade is beneficial, so you can scroll up and down and still have access to the action buttons while completing your work.
If Assign Case Supervisor Permission Is enabled, Then Cases Not Assigned To Me Display Within Assigned Cases Folder
Audience: Case Supervisors
As a Case Supervisor, you can see all cases assigned to a user and unassigned cases in SOLVE. Even if you created the case and there's actually no assigned user to it, as a Case Supervisor, you will have access to that information. This change is helpful because, as a Case Supervisor, the system will show you assigned vs. unassigned cases, so as a supervisor, you can manage cases faster and easier.